After-Hours Emergency Care
Contact Burlington Veterinary Emergency & Referral Hospital
OPEN:
Monday - Friday 6:00 pm to 8:00 amWeekends - 24 hours*
*We are open 24 hours starting Friday at 6:00 pm until Monday at 8:00 am.
Call: (905) 637-8111
What To Do In An Emergency
This process will be easier for you and your pet if you understand what to expect at our emergency veterinary hospital. Here are the steps to follow.
STEP 1
Call Ahead If You Can
We understand that you may be unable to call us in advance if you are experiencing a veterinary emergency. However, it's always best if you can.
STEP 2
Get To Our Hospital Right Away
You'll be shown to an exam room by one of our team members, and you'll be asked to complete our New Patient Form. A veterinary technician will triage your pet, then a veterinarian will conduct a full exam to identify your pet's health issue.
STEP 3
Determine Treatment
Once we've assessed your pet, our veterinarians will create a treatment plan and keep your primary care veterinarian updated with your pet's medical history. This helps our team provide seamless, integrated care that meets your pet's needs.
Animal Emergency FAQs
Emergency veterinary care involves the treatment of animals in situations that require immediate medical attention, or could potentially be life-threatening.
- What is considered an emergency?
These situations are considered emergencies and will require immediate care. If your pet has had an accident, or is experiencing any of these symptoms, bring them to our emergency office straight away.
- Obvious signs of extreme anxiety or pain
- Bleeding that hasn't stopped, or severe bleeding
- Choking, difficulty breathing or continuous coughing/gagging
- Injuries to the eye(s)
- Pain associated with passing feces or urinating, or inability to pass feces or urinate
- Bleeding from nose, mouth, rectum, or blood in urine
- Staggering and/or seizures
- Severe lameness, fractured bones or inability to move legs
- You know or suspect your pet has ingested something poisonous (such as antifreeze, xylitol, chocolate, rodent poison, etc.)
- Refusal to drink for 24 hours or more
- Severe vomiting or diarrhea; more than two episodes in 24 hours
- Heatstroke or heat stress
- Unconsciousness
- What emergency services do you offer?
At our emergency clinic, we offer emergency care for your four-legged family members. We are equipped to provide specialized diagnostics, a range of surgical services, and hospitalization.
- Do I need to call ahead?
If you can, it's always best to call us ahead of your arrival, but we understand emergency situations can develop very quickly and that this is not always possible.
If your situation does not allow time for you to call, please do not hesitate to bring your pet to our emergency and referral hospital during our business hours for immediate veterinary medical attention.Our hospital hours are as follows:
Monday: 6:00 pm - 8:00 am
Tuesday: 6:00 pm - 8:00 am
Wednesday: 6:00 pm - 8:00 am
Thursday: 6:00 pm - 8:00 am
Friday: 6:00 pm - 8:00 am
Saturday: 24 hours
Sunday: 24 hours (until 8 am on Monday)We are also open 24 hours starting Friday at 6:00 pm until Monday at 8:00 am.
- When is your emergency clinic open?
Our hospital hours are as follows:
Monday: 6:00 pm - 8:00 am
Tuesday: 6:00 pm - 8:00 am
Wednesday: 6:00 pm - 8:00 am
Thursday: 6:00 pm - 8:00 am
Friday: 6:00 pm - 8:00 am
Saturday: 24 hours
Sunday: 24 hours (until 8 am on Monday)We are also open 24 hours starting Friday at 6:00 pm until Monday at 8:00 am.
- How long will we have to wait to see the vet?
A veterinary emergency hospital is very similar to a human emergency department — the pace can be unpredictable and you may have to wait.
We are not able to predict which cases we will see and when they will arrive, but we will prioritize cases based on medical need.
You'll find a comfortable area for waiting, and we will do our best to keep you updated about wait times and the status of your pet. - Will you keep in touch with our primary care veterinarian?
Yes, we will keep your primary care veterinarian updated with your pet's medical history and files to ensure your pet receives seamless, integrated care.
- What are the fees associated with an emergency visit?
A deposit payment is required for all emergency examinations. Once the staff and doctors examine your pet, an estimate for treatment will be given to you to determine a treatment plan.
For further hospitalization, diagnostics or surgery, a deposit is required upfront with payment in full due when your pet is discharged.
Emergency Surgery
If your pet is in need of emergency surgery, our Burlington vets are standing by to provide urgent care in your pet's time of need.